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Priya ShahAsked Jun 22, 2026Solved
How long does OptinStack retain consent records?
How long are consent records available in OptinStack, and what should we do if our audit policy requires a longer archive?
consent-recordsretentionconsent-forwarding
1 Answers21 Views
Sofia LindAsked Jun 15, 2026Solved
Can consent be shared across subdomains?
We use www.example.com , app.example.com , and docs.example.com . Can a visitor make one choice instead of seeing the Consent banner on every subdomain?
subdomainsconsent-storageconfiguration
1 Answers22 Views
Priya ShahAsked Jun 8, 2026Solved
How often should the Consent banner ask again?
Can I control how long a visitor's choice lasts, and can I force the Consent banner to reappear after a major policy change?
consent-renewalconsent-storageconfiguration
1 Answers19 Views
Alex MorganAsked Jun 1, 2026Solved
How can visitors reopen preferences or withdraw consent?
After the banner closes, what should I link in the footer so visitors can change or withdraw their consent later?
consent-preferencesbanner-controlconsent
1 Answers13 Views
Priya ShahAsked May 25, 2026Solved
How does Global Privacy Control affect consent?
What happens when a visitor's browser sends a Global Privacy Control signal? Does it automatically reject everything?
gpcprivacy-signalsconsent
1 Answers6 Views
Sofia LindAsked May 18, 2026Solved
Why do visitors in different countries see different banner choices?
Our EU tester sees Accept and Reject options, while a US tester sees a different experience. Is OptinStack applying the wrong design?
regional-rulesconsent-bannerconfiguration
1 Answers7 Views
Priya ShahAsked May 11, 2026Solved
How should I decide whether a Tracker is necessary?
Is there a simple rule for deciding whether a Tracker belongs in necessary instead of analytics, marketing, or preferences?
tracker-classificationnecessaryprivacy
1 Answers6 Views
Sam TaylorAsked May 4, 2026Solved
Why does the scanner fail even though the site works in my browser?
Our production site loads normally for me, but the OptinStack scan fails or returns very few pages. We use a WAF and bot protection. Could that be the cause?
domain-scanswaftroubleshooting
1 Answers9 Views
Omar NasserAsked Apr 27, 2026Solved
Why is the Tracker count different between scans?
Two scans of the same site returned different Tracker totals. Should repeated scans always be identical?
domain-scanstracker-inventoryreporting
1 Answers6 Views
Alex MorganAsked Apr 20, 2026Solved
Why did a domain scan miss a Tracker?
I know a Tracker exists on the site, but it is missing from the latest scan. What causes that?
domain-scanstracker-inventorytroubleshooting
1 Answers9 Views
Chloe BennettAsked Apr 13, 2026Solved
Why did analytics traffic drop after enabling OptinStack?
Our GA4 sessions dropped after we launched the Consent banner. Is that expected, or does it indicate a configuration problem?
analyticsreportinggoogle-consent-mode
1 Answers7 Views
Maya ReyesAsked Apr 6, 2026Solved
Which OptinStack event should I use for a GTM trigger?
I want a GTM tag to run only after analytics consent. Which dataLayer event should the trigger listen for?
google-tag-managereventsanalytics
1 Answers7 Views
Daniel KimAsked Mar 30, 2026Solved
How can I verify the Google consent signals?
What is the quickest way to confirm that analytics_storage , ad_storage , and the other Consent Mode v2 signals change correctly?
google-consent-modetestingdebugging
1 Answers6 Views
Omar NasserAsked Mar 23, 2026Solved
What is the difference between Basic and Advanced Google Consent Mode?
I keep seeing Basic Mode and Advanced Mode mentioned in Google guides. Which one controls whether Google code loads before consent?
google-consent-modegoogle-tag-managertracker-blocking
1 Answers7 Views
Maya ReyesAsked Mar 16, 2026Solved
Does OptinStack configure Google Consent Mode v2 automatically?
Do I need another GTM template to send Google Consent Mode v2 signals, or does OptinStack handle the default and update calls?
google-consent-modegoogle-tag-manageranalytics
1 Answers6 Views
Priya ShahAsked Mar 9, 2026Solved
Why can I still see a Tracker after rejecting optional consent?
I rejected all optional categories but still see a third-party request in DevTools. How do I tell whether this is a real consent failure?
tracker-blockingtestingconsent
1 Answers7 Views
Chloe BennettAsked Mar 2, 2026Solved
OptinStack is blocking Stripe or reCAPTCHA. Should those be necessary?
Our checkout or form stops working when Stripe or reCAPTCHA is blocked. Can I classify the integration as necessary so the page works before consent?
tracker-classificationnecessaryecommerce
1 Answers7 Views
Sam TaylorAsked Feb 23, 2026Solved
Why is a YouTube video or map still blocked after consent?
Our YouTube embed is correctly blocked before consent, but sometimes it does not load after the visitor allows marketing. How should I troubleshoot this?
iframestracker-blockingembeds
1 Answers5 Views
Daniel KimAsked Feb 16, 2026Solved
How do I block a custom Tracker that the scan did not find?
We load an internal analytics script only after a user action, so it was not detected during the scan. How can I make sure OptinStack governs it now?
tracker-blockingcustom-trackersconfiguration
1 Answers6 Views
Maya ReyesAsked Feb 9, 2026Solved
Why is Google Analytics firing before the visitor chooses?
The Consent banner appears, but I can still see Google Analytics requests before I click Accept. Does that mean blocking is not working?
analyticstracker-blockinggoogle-tag-manager
1 Answers7 Views

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