Skip to content
0
Solved1 answers

Why do visitors in different countries see different banner choices?

Sofia Lindasked May 18, 2026

Our EU tester sees Accept and Reject options, while a US tester sees a different experience. Is OptinStack applying the wrong design?

regional-rulesconsent-bannerconfiguration
1 Answers41 Views

Community posts reflect their authors' views and may be incomplete or outdated. They are not legal advice or official product documentation. Verify product behavior in the current documentation and consult qualified counsel about requirements that apply to your site.

Your Answer

1 Answer

0
Best answer

The difference may be intentional. OptinStack separates the consent model from the banner UI variant. Regional policies can resolve to opt-in, opt-out, informational, or a Do Not Sell or Share presentation.

At runtime, inspect window.OptinStack.region, mode, and uiVariant. Policy matching prefers a specific region, then an EU rule, then the global fallback. Review the published regional rules in the dashboard before changing the banner design. Regional rules and geo-targeting depend on the relevant plan entitlement.

Documentation: Consent model and banner variant and Policy matching.

OptinStack TeamTeam
May 18, 2026