Billing, invoices, and VAT
By OptinStack Team - Jun 28, 2026 - 2 min read
Paid plans are billed per assigned hostname. Available subscription, invoice, cancellation, and refund-request actions appear in the Billing section of the OptinStack dashboard. OptinStack sells the subscription and Paddle processes card payments as Merchant of Record. Any applicable tax and the total charge are shown during checkout.
Where to manage billing
Open Settings → Billing in the dashboard. The Subscription card shows the workspace plan, the active hostname plan, the billing cycle, the current period, and the next payment date. From there you can change plan, cancel at period end, request a refund, and open the payment-methods portal.
Invoices are listed natively in the dashboard under Settings → Billing → Invoices. Each row shows the amount, status, date, plan, and billing period, with the payment reference available in the detail view.
Payment methods
Available payment methods are shown during Paddle checkout. After checkout, use the Payment & invoices action in the Subscription card to open the available Paddle customer portal. OptinStack does not store full card details itself.
Invoices and receipts
Recorded charges appear in the Invoices card with available amount, currency, status, date, plan, and billing-period details. Include the displayed payment reference when contacting support. Paddle may also send a receipt to the address used at checkout when receipt delivery is enabled.
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