Billing, invoices, and VAT

Paid plans are billed per custom domain. You manage your subscription, view invoices, update payment methods, change plans, cancel, and request refunds from the Billing section of the OptinStack dashboard. Paddle is our merchant of record, so payments are processed by Paddle and tax (including VAT) is calculated and collected by Paddle as the merchant of record.

Where to manage billing

Open Settings → Billing in the dashboard. The Subscription card shows the workspace plan, the active hostname plan, the billing cycle, the current period, and the next payment date. From there you can change plan, cancel at period end, request a refund, and open the payment-methods portal.

Payment methods

We accept major credit cards including Visa, Mastercard, Maestro, JCB, Discover, and Dankort, plus PayPal. To update a card or PayPal account after checkout, use the Payment & invoices action in the Subscription card to open the Paddle customer portal. OptinStack does not store card details itself.

Invoices and receipts

Every charge appears in the Invoices card with its amount, currency, status, paid date, plan, and billing period. The payment reference is shown in the invoice detail view; include it when contacting support about a charge. Paddle also emails a receipt to the address used at checkout.